SaaR’s team of solution architects help you design an efficient contact center. With the industry experience and our core competencies, we assist you in the design, development, customization and integration of contact center components such as IVR, CTI, PABX, CRMs, Out-bound dialer with collection and other related components. Our past experience in integration services includes designing solutions for large banks, mobile operators, retailer groups, education and governments.

Our Professional Services team help contact center customers succeed through the use of effective business consulting and industry experience, unsurpassed software solution planning and training, proven implementation strategies, and experienced project management. In addition, our dedicated teams utilize best practices based on the knowledge gained through our past experience to deliver superior business results.

SaaR has the expertise in delivering customization on top of contact center solutions. We offer a specialized custom developed solutions, tailored to provide an implementation that meets your requirements, and delivered in a way that fully supports your business goals and processes. Following are our areas of focus within contact center solutions.

SaaR also offers a Tele-banking solution built using MS .Net technology and VXML2.0, Which includes features like enquiries, transaction, utility payments, fund transfers etc. This product consists of pre built adaptors to integrate middleware or host. For example TIBCO, BizTalk, IBM MQ, IBM Web sphere, Connex, HSM and Select.